How can we help?
Find quick answers below, or write to us through the chat, we’re happy to help.
* Popular Queries — Support
Quick answers for curious minds
Everything about orders, shipping and getting in touch.
What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment options.
How long does shipping take?
Shipping times vary depending on your location, but most orders are delivered within 5–7 business days.
How can I track my order?
As soon as your order ships you’ll get an email with the tracking link. You can also find it in your account, under Orders.
My order arrived damaged or incomplete. What do I do?
Write to us through the chat with a photo of what you received and we’ll replace it or refund you.
Can I change my delivery address?
Yes, as long as the order hasn’t shipped yet. Update it from your account or write to us.
What’s your return policy?
If something isn’t right with your order, contact us within 30 days of purchase and we’ll sort it out.
How do I use a discount code?
Add your code at checkout. Codes don’t stack, one per order.
How can I reach you?
Write to us through the chat and we’ll get back to you as soon as we can.